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Privacy Policy

We take privacy issues seriously. By ensuring that you are aware of and understand the Privacy Policy, we can provide you with better service. aqua-wise.com is referred to as “THIS SITE” in the rest of this document. Please take a moment to read the following policy to learn how we handle your personal information.

 

Why do we collect personal information?

THIS SITE collects personal information to improve the manner by which we operate, offer our products and services, communicate with you about those products and services, and provide effective, timely customer support when needed. We will never rent or sell any of the personal information we collect from you to third parties, and we do not share your personal information except as set forth in this Privacy Policy.

 

What kind of personal information do we collect?

This site collects personal information in a variety of ways when you interact with this site, including when you register or create an account with THIS SITE; when you place an order at THIS SITE; when you use THIS SITE’s products or services; when you enter promotions or sweepstakes; when you subscribe to a newsletter or desire to be added to our mailing lists for other products or services; when you correspond or otherwise interact with us; and when you provide feedback in any of our online surveys. Information we collect may include: your name, e-mail address, phone number, address, product preference information, billing information, demographic information provided by you (such as language, gender and age, and, if applicable, content preferences and personalization information) and personal interest information. On occasion, we may ask for additional information to enable us to provide you with access to and use of certain information, materials and services. What other kinds of information do we collect? THIS SITE automatically receives and records information on our server logs from your browser, including your IP address, information about which pages you visit on THIS SITE, and information from cookies.

 

What are cookies and how do we use them?

Cookies are small data files that write to your hard drive for record keeping purposes when you visit a website. Cookies allow THIS SITE to measure traffic activity as well as to improve your user experience, for example by remembering your passwords and viewing preferences. Like other major websites, THIS SITE uses cookies to provide you with a tailored experience when visiting THIS SITE and using our products. We treat any personal information that may be contained in cookies with the same level of confidentiality as other information you provide to us. If you wish to disable cookie functionality, you may do so by changing the security settings on your browser. However, portions of THIS SITE may not function or function as efficiently, without them.

 

How do we protect your personal information?

THIS SITE safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. To make purchases from THIS SITE, you must use an SSL-enabled browser. THIS SITE uses industry-standard Secure Sockets Layer (SSL) encryption on web pages used to complete a purchase. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet. THIS SITE takes precautions to ensure the security of your data, no one can completely guarantee the safety of data transmitted over the internet. It is important that you take steps to ensure the safety and security of your personal information, for example by not sharing passwords or other registration data.

 

How and when do we disclose the information we collect?

THIS SITE may send personal information about you to other companies or people when we need to share your information to provide the product or service you have requested, or to provide a product or service to you. However, these companies are only permitted to use the personal information for these purposes.

THIS SITE may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with law or legal process or if requested by duly authorized public authorities; (b) comply with the order of a competent judicial authority in any jurisdiction; (c) comply with legal process served on.


 

Consent to Receive Communications (Opt-In)


1. Consent to Electronic Communications
By providing your contact information (including but not limited to your email address, phone number, or any other contact information), you expressly consent and opt-in to receive communications from Aqua Wise Solutions LLC (located at 4344 Cold Harbor Dr, New Port Richey, FL 34653), including but not limited to service-related notifications, updates, offers, marketing materials, and other relevant communications through electronic means. This may include emails, text messages (SMS/MMS), phone calls, or other methods of communication, using the information you provided.


2. Revocation of Consent
You have the right to withdraw your consent to receive these communications at any time by contacting our customer service at AquaWiseUSA@gmail.com or by phone at +1 727 236 7161, or by following the unsubscribe or opt-out instructions provided in any communication we send. Please note that even if you opt-out of marketing messages, we may still send you non-marketing communications, such as service notifications related to your ongoing use of our products or services.


3. Compliance with State and Federal Laws
We comply with all applicable state and federal laws regarding privacy and communication, including but not limited to the Florida Consumer Protection Act and the Telephone Consumer Protection Act (TCPA). By opting in, you acknowledge and agree to the terms outlined in this section and affirm that the information you have provided is accurate and up to date.


4. Consent to Automated Messages
You agree that we may use automated technology, such as auto-dialers or pre-recorded messages, to communicate with you. However, you are not required to give consent to receive these automated communications as a condition of purchasing any goods or services from Aqua Wise Solutions LLC.

WHAT OUR CLIENTS ARE SAYING ABOUT US

  • What is hard water?
    Answer: Hard water is water that contains high levels of dissolved minerals, primarily calcium and magnesium.
  • What are the signs of hard water in Florida?
    Answer: Signs of hard water in Florida include white or yellowish buildup on faucets and appliances, soap scum in sinks and showers, and dry, itchy skin.
  • How does a water softener work?
    Answer: A water softener works by removing the minerals that cause water hardness and replacing them with sodium ions through a process called ion exchange.
  • How often should I add salt to my water softener?
    Answer: You should add salt to your water softener tank as needed, typically every 4-6 weeks, depending on your household water usage.
  • Is softened water safe to drink?
    Answer: Yes, softened water is safe to drink. However, if you have concerns about the sodium content, you may want to consider installing a reverse osmosis drinking water system.
  • What are the benefits of using a water softener in Florida?
    Answer: Benefits of using a water softener in Florida include softer, smoother skin, cleaner dishes and clothes, longer lifespan for appliances and plumbing, and reduced buildup on fixtures and surfaces.
  • How do I know if I need a water softener in Florida?
    Answer: If you notice signs of hard water, such as buildup on fixtures or appliances, soap scum, or dry skin, you may benefit from a water softener. You can also have your water tested to determine its hardness level.
  • Can I install a water softener myself?
    Answer: While it is possible to install a water softener yourself, it is recommended that you hire a professional to ensure proper installation and performance.
  • How much does a water softener cost in Florida?
    Answer: The cost of a water softener in Florida varies depending on the size and type of system, as well as installation and maintenance costs. On average, a basic system can range from $500 to $5,000.
  • How often should I have my water softener serviced in Florida?
    Answer: You should have your water softener serviced annually to ensure it is functioning properly and to maintain optimal performance.
  • What is reverse osmosis and how does it work?
    Reverse osmosis is a water purification process that uses a semi-permeable membrane to remove contaminants from water. Water is forced through the membrane, which traps pollutants and allows clean water to pass through.
  • What types of contaminants can reverse osmosis systems remove?
    Reverse osmosis systems can remove a wide range of contaminants, including chlorine, fluoride, lead, arsenic, bacteria, viruses, and other harmful particles.
  • Do I need a reverse osmosis system if I already have a water softener?
    A water softener and a reverse osmosis system serve different purposes. While a water softener removes hard minerals like calcium and magnesium, a reverse osmosis system removes a wider range of contaminants.
  • Is reverse osmosis water safe to drink?
    Yes, reverse osmosis water is safe to drink. In fact, many people prefer the taste of reverse osmosis water over tap water due to its purity and lack of chemicals.
  • Do I need to replace the reverse osmosis membrane over time?
    Yes, the reverse osmosis membrane will need to be replaced periodically to ensure optimal performance of the system.
  • How often should I change the filters in my reverse osmosis system?
    It is recommended to change the filters in your reverse osmosis system every 6-12 months, depending on usage and water quality.
  • Can a reverse osmosis system be installed under my sink?
    Yes, most reverse osmosis systems are designed to fit under the sink for easy installation and convenience.
  • How much water does a reverse osmosis system waste?
    Reverse osmosis systems typically waste about 3-5 gallons of water for every gallon of purified water produced, but some systems are designed to be more efficient.
  • Will a reverse osmosis system remove beneficial minerals from my water?
    Yes, a reverse osmosis system will remove some beneficial minerals from your water along with the contaminants. However, these minerals can be easily replenished through a healthy diet or supplements.
  • Can I install a reverse osmosis system myself or should I hire a professional?
    While it is possible to install a reverse osmosis system yourself, it is recommended to hire a professional to ensure proper installation and optimal performance of the system.

Reviews from our amazing customers

Alexandra O

average rating is 5 out of 5, based on 150 votes, Product ratings

Tampa, FL

I recently had Aqua-Wise Water Treatment install a 96k grains water softener, carbon, and RO system in my home in Tampa. Living in an area with various contaminants, including PFAS, I was in search of a comprehensive water treatment solution, and Aqua-Wise delivered. The 96k grains water softener effectively addresses hard water issues, ensuring a noticeable improvement in water quality. The addition of a carbon filtration system enhances the removal of impurities, and the RO system provides an extra layer of purification, crucial for combating contaminants like PFAS.I can already feel the positive impact on both my appliances and overall well-being. Choosing Aqua-Wise Water Treatment has proven to be a wise decision, providing my family with clean, softened water that exceeds our expectations. I highly recommend their services to anyone in the Tampa area seeking a reliable and thorough water treatment solution.

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Mark H

average rating is 5 out of 5, based on 150 votes, Product ratings

Pinellas Park, FL

I'm delighted to share my positive experience with Aqua-Wise.com. Their installation services for our point of entry and RO system were exceptional. The team exhibited professionalism and efficiency throughout the process. Additionally, opting for their financial option at just $69 made the entire service even more accessible for my family. We're thoroughly satisfied with the results and highly recommend Aqua-Wise for their quality work and flexible payment plans.

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Julia A

average rating is 5 out of 5, based on 150 votes, Product ratings

Saint Petersburg, FL

Comments: I am so glad that I chose Aqua Wise for our water softener and RO installation. It was ultimately a decision for our health, but it's a big purchase and we wanted to make sure we were in good hands. Eyal explained everything every step of the way. You can tell he is very knowledgeable and passionate about water quality. He and his son came out quickly and the installation was seamless. We needed an electrician as well to come out and install a power supply, which Eyal also arranged for. They offer financing options as well, and they are reasonably priced in my opinion. I highly recommend Aqua Wise for your home's water needs, and supporting a local family owned business. Thank you Aqua Wise!

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